TERMS AND POLICIES

STUDIO POLICY

AS OF THE 9TH OF JUNE, 2020
The health and safety of our clients and community is of the upmost importance. We are here to assure you that extreme precautions are in play to ensure a safe and comfortable experience within our studios. While we have always had strict hygiene practices and upheld an extreme level of cleanliness, we have implemented further precautionary measures below for further health and safety of the public. Please be assured that our highly trained and committed team uphold the highest level of hygiene standards at all Melanie Marris Eyebrow Stylist studios, operating our services in a safe and legal manner.

AT YOUR APPOINTMENT

Please SANITISE upon entering the studio. There is hand sanitiser available at the front counter of every studio. We also have washing stations for further sanitation.
Attend ALONE. We ask that you do not bring anyone with you to your appointment to endorse social distancing laws, unless urgently required or if you require assistance.
Payments by CARD are highly endorsed, to avoid cross contamination with cash. Please note our studio admin will have less cash available for exchange than usual.
If you have travelled overseas or interstate within the last 14 days, or have been in close contact with somebody who has, we ask you please reschedule your appointment.

CANCELLATION POLICY

We value all of our new and existing clientele and are very grateful for your business. Please note, that we require a minimum of 24 HOURS NOTICE on all appointment cancellations. If you are unable to attend your appointment, please ensure you notify admin at your selected MMES studio as soon as possible. Late cancellations within the 24 hour period or NO SHOWS will incur a 50% charge of the appointment booked, added to your next visit. Thank you for your understanding!